Contact

Talk to a person.

Bugs, a file that surprised you, a machine that is not listed, or a licensing question: email [email protected]. We answer within two working days.

Reporting a stitch-out

The most useful thing you can send is a photo of a finished piece with the settings you used. The studio has a “Did you stitch it?” form that attaches the analysis automatically; use it if you can.

Wholesale and design shops

If you sell appliqué designs and want to ship matching cut files with every design, write to us; batch processing is available on request.